CCJ Magazine

March 2019

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40 commercial carrier journal | march 2019 was received from a driver into our system of record, and from there into a vendor's web submission portal," said Kevin Clarke, Hub Group's director of eet solution design, about its wasted e orts before implementing Reach. Clarke said the new system has provided "significant" man-hour savings of 45 minutes per person per day in its intermodal maintenance and repair process. Leveraging capabilities Around the same time Hub Group Trucking began using Reach, it also sought a solution to manage the mul- tiple driver vehicle inspection reports its drivers le on a daily basis. " e drayage side of our business is very much real-time dispatch, and a driver's workplan may change two or three times in between departure and ar- rival to the next location," said Clarke. With most third-party solutions of- fering DVIR as a post-trip report, Hub Group Trucking was looking for some- thing that provided a comprehensive look back throughout the driver's day without having to rely on the driver to remember every event as far back as 16 hours. Without a clear solution available, Hub Group Trucking set out to build its own DVIR functionality. e company began with its inter- nally developed work ow applica- tion that triggers drivers to perform a pre-trip inspection at the start of a shi and the end of a move for trailing equipment or the driver's end-of-day post-trip inspection. "Within the work ow app, pre- and post-trip inspections are program- matically inserted so that a pickup will always have a pre-trip, and a drop will always have a post-trip so we can ensure compliance," said Clarke. Using pre- and post-trips as book- ends, Hub Group Trucking integrates with Reach at post-trip, which looks back to the time of the pre-trip in Hub's work ow app to create an ac- curate picture of the driver's service event and roadside inspection data for the day. "At post-trip, it compiles all de- fects for the driver into a DVIR," said Clarke. "We were able to wrap custom logic around that that reduces com- plexity for the driver, lowers adminis- trative costs and improves productivity in our maintenance and repair depart- ment. And by leveraging the multiten- ant functionality with Reach, we can allow a technician as an agent of Hub to close a repair order and simultane- ously generate a DVIR without any interaction needed from Hub. " ere's a lot of comfort on the safety side that we are eliminating the possibility of human error by forget- ting to report something the driver was aware of," he said. Hub Group Trucking has seen sign- ciant time savings. Repairs assigned to vendors not using Reach have re- sulted in a reduction in administrative time by 68 percent. Repairs to Reach- enabled vendors have resulted in an 81 percent time savings. "Based on these gures, we antici- pate savings of 2,500 to 3,000 hours annually in DVIR administration alone," said Clarke. Using pre- and post-trips as bookends, Hub Group Trucking integrates with Reach at post-trip, which looks back to the time of the pre-trip in Hub's workfl ow app to create an accurate picture of the driver's service event and roadside inspection data for the day. CC J I N N O VATO R S pro les carriers and eets that have found innovative ways to overcome trucking's challenges. If you know a carrier that has displayed innovation, contact Je Crissey at jcrissey@ccjmagazine.com or 800-633-5953. "There's a lot of comfort on the safety side that we are eliminating the possibility of human error by forgetting to report something the driver was aware of." – Kevin Clarke, Hub Group's director of eet solution design

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